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SHIPPING & RETURNS

SHIPPING POLICY

Our shipping process usually takes 1-3 working days.

Depending on the country, the shipments are sent with DHL, DPD or UPS.

REFUND POLICY

§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

 

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed either to their commercial or their self-employed professional activity: 

 

Right of withdrawal

 

right of withdrawal

 

You have the right to revoke this contract within fourteen days without giving reasons. 

 

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. 

 

In order to exercise your right of withdrawal, you must inform us

LAVKIA Home Design

Cengiz Akoğlu

Max-Fischer-Strasse 11

D-86399 Bobingen

Email lavkia@outlook.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model cancellation form, but it is not mandatory. 

 

Consequences of revocation 

 

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged for this repayment. 

 

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. 

 

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. 

 

You bear the direct costs of returning the goods.

 

End of the cancellation policy 

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